Frequently Asked Questions
What ages are Soluna Bloom products suitable for?
Our products are designed for babies and children aged 0–5 years, supporting sensory development during these precious early stages. But of course, if you have older children that show an interest in the toys and products that is great too! Please refer to each product description for age guidance.
Are your products safe for newborns?
Yes. We thoughtfully select baby-safe materials for our products, ensuring they are gentle and appropriate for even the tiniest hands. We recommend always supervising your baby during play and checking products regularly for wear.
What are sensory products?
- Sensory products are designed to engage your baby’s senses—sight, touch, and hearing—supporting their development, curiosity, and calm. At Soluna Bloom, we curate products that encourage exploration in a gentle, nurturing way.
How should I use the sensory products?
Our sensory products are designed for tummy time, visual tracking, and calm play moments and experiences with your baby or child. Use them in a calm, quiet space, allowing your baby or child to explore at their own pace under your supervision.
Where do you ship?
We currently ship within Australia. If you are outside of Australia and interested in Soluna Bloom products, please reach out to us, and we will do our best to accommodate.
How much is shipping?
Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over $130 AUD.
Do you offer returns or exchanges?
Yes. If you are not completely satisfied with your purchase, we accept returns within 14 days of delivery for unused items in their original packaging. Please see our Returns Policy for more details.
How can I contact you?
We are here to support you on your sensory play journey. Please reach out via our Contact Page or email us directly at hello@solunabloom.com.au, and we will respond within 48 hours.